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Contact Meta Payment Systems Customer Service

Meta Payment Systems Phone Numbers and Emails

Toll-Free Number:

  • (866) 550-6382
Call customer service

Customer Service:

  • (605) 275-9555
  • (888) 851-6382

Meta Payment Systems Email:

info@metapay.com
Is this your business?

Meta Payment Systems Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Meta Payment Systems Customer Service is rated at 1.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Meta Payment Systems is (866) 550-6382. 64% of consumers used this number to address their issues and concerns. Meanwhile, 28% of users reported contacting a real person successfully by dialing the phone number (605) 275-9555.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Meta Payment Systems may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›

How to Contact Meta Payment Systems?

Most Popular Number:

(866) 550-6382
Total calls: 3 164 Issues resolved: 26 Last call: Feb 8, 2026

To reach Meta Payment Systems customer service, you can either visit the Meta Payments Support Center online or contact Meta Pay customer service phone number at 1-888-851-6382. These options should provide you with direct access to their customer service representatives who can assist you with any inquiries or concerns you may have regarding Meta Payment Systems.

If you're a "professional" customer of Meta, they have introduced a direct support chat feature that makes it easier to contact them for assistance. You can access this chat feature through the official Meta Pay Help Center.

By visiting the Help Center, you'll find a form or option to start a live-support chat. This direct support chat is particularly useful for resolving typical account and ad-related issues. The live chat representatives are generally able to provide prompt assistance or guide you in the right direction to address your concerns effectively.

To take advantage of this feature, navigate to the Meta Business Help Center and look for the option to start a live-support chat. Fill out any required information and describe your issue or question as accurately as possible.

You can use the Meta contact email address info@metapay.com. This is a general support email that can be used to address any issues or inquiries you may have. It's important to make your message as clear and detailed as possible, providing specific information about your request or concern. This will help the Meta Pay customer support team understand your needs and direct you to the appropriate resources or departments for assistance.

PissedConsumer Club

Contact Information

Meta Payment Systems Website:

Meta Payment Systems Help Center:

Corporate Office Address:

Meta Payment Systems Inc.
5501 S. Broadband Lane
Sioux Falls, South Dakota 57108
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

More contact details

Meta Payment Systems Customer Service Reviews

1.2 / 5
Bad
Mahnoor Nay
*** Meta Pay !
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

My friends mom Cash Appd me $80 to send my friend in messenger & my friend never received it & Meta Pay still hasnt returned it to my Cash App. Customer service sucks! It took forever to get ahold of someone & when I finally did, I could not barely understand them & my problem is still not resolved.

Aliayah Dnc
Terrable service
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

need to talk to a real person no answer on system that helped me with the problem. worse customer service i ever seen

Christifer Djd
Customer service sucks
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

can't get ahold of anyone and there is no way to ask any questions about my concerns. I'm still trying to get answeres but three days and there is still no way I can get any answeres

Fawaz Qfk
Not Interested.

Mrjĺ . You put me in Meta and I did not ask to become involved un your company.

I did not sign up for it.

Leave me out because I am not interested. Thanks

How Good is Meta Payment Systems's Customer Service?

Marlan Acg
Marlan Acg
Feels Disappointed | Mar 03, 2025

Very dissatisfied!

Read full quote
Kimerly Kpm
Kimerly Kpm
Feels Disappointed | Dec 13, 2024

Needed to cancel order to many charges I did not know about

Read full quote
Trenisha Kjx
Trenisha Kjx
Feels Disappointed | Nov 22, 2024

No good

Read full quote
Takenya Ixq
Takenya Ixq
Feels Disappointed | Sep 10, 2024

I don't even know what this is and y'all have took my money up out my account please give me a number so I can call and get a refund don't ever do that again thank you

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Kiyomi Ixq
Kiyomi Ixq
Feels Disappointed | Aug 30, 2024

Not good very bad

Read full quote
Prentis Xsd
Prentis Xsd
Feels Disappointed | Jul 29, 2024

Ok......

Read full quote

Summary of Meta Payment Systems Customer Service Calls

5K TOTAL
CALLS
01:15 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Meta Payment Systems?

Payments and Charges Question:

  • “Pending payment to wrong card”
  • “Payment pending”
  • “Payment not recovered”

Account Question:

  • “Account issue”
  • “My phone and social media are hacked and hackers are stealing money”
  • “I was carged $9.99 on my bank account that i didnt make from meta”

Shipping and Delivery Question:

  • “Havent got money sent to me”
  • “I ordered something it it signed me up for Meta pay which I don't want”
  • “I need to figure out why Meta pay has declined a deposit on my card”

Cards Question:

  • “Facebook is not excepting card on file”
  • “My ex girl friend left her card on my meta pay a a year ago when we broke up and some one sent me money they owed me on meta pay and now it wont let me delet her card or put mine as main card so now my money is sitting there pending to her damn card”
  • “Wrong card for payment”

Request for Information Question:

  • “Need help deleting a bank card account”
  • “Want to know why my transfer to my son was denied and why meta cannot verify my identity”
  • “I did not request to be signed up for meta-pay but I just received the message that I have been signed up for meta-pay”

Activation/ Cancellation Question:

  • “Cancel transaction”
  • “Cancel a subscription”
  • “To cancel services I should not have”

Refund Question:

  • “Refund”
  • “Refunds”
  • “Want my money back”

Product/ Service Question:

  • “M e t a p a y it's not working”
  • “Fb pay is not working”
  • “Not working”

Return/ Replace Question:

  • “Cannot change my card over on meta pay”
  • “Cause i cant change my ex girlfriends card of my meta pay and i have money on my meta pay sent to me and she never took hers off a year ago when we broke up now it wont let me add a new one or change it and now my .oney is sitting there pending on ha”
  • “Change of banks”

Website/ Application Question:

  • “Someone is trying to take money out of my cash app using meta pay. Would like to get remove from out your system”
  • “You took $10 I was sending from cash app to cash app”
  • “Money taken out of cash app I did not authorize”

Staff Question:

  • “Do not want this service”
  • “Customer service”
  • “Costumer service”

Other Question:

  • “Paynebt not resieved”
  • “Didn’t apply for this and what is it?”
  • “Can’t receive money”

Compare Meta Payment Systems Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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