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Meta Payment Systems

Meta Payment Systems

www.metapay.com
What is your customer experience with Meta Payment Systems?

Meta Payment Systems Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Meta Payment Systems has a 1.2 star rating from 164 reviews, with 3% of users likely to recommend and ~95% unfavorable; consumers are mostly dissatisfied.

Positive Feedback

Few positives noted; some users called it easy to use while others warned "Don't use MetaPay."

Negative Feedback / Risk Areas

  • Frequent reports of fraudulent/unauthorized charges and billing errors.
  • Poor or unreachable customer service and no reliable dispute phone support.
  • Pending transactions, lost or undelivered payments, and difficulty obtaining refunds.
  • Complaints about unexpected subscriptions, high price level, and account access problems.

Key Takeaways for Future Customers

  • Check Meta Payment Systems reviews and customer complaints before linking cards or subscribing.
  • Cancel old cards before adding new ones and monitor statements closely for billing or subscription issues.
  • Expect challenges obtaining refunds or speaking to a live representative; consider alternative payment services.
View full overview ›

Media from reviews

Meta Payment Systems - None payment for good's for service
Meta Payment Systems - Dedicated my moneyMeta Payment Systems - Missing moneyMeta Payment Systems - Missing money - Image 2Meta Payment Systems - Missing money - Image 3Meta Payment Systems - Missing money - Image 4Meta Payment Systems - Missing money - Image 5
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Show reviews that mention
money card account payment bank service customer customer service transactions debit card
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Anonymous
map-marker Jonesboro, Georgia

Pending payment to wrong card

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Payment was trying to load on old card.

The old card wouldn't remove until 24 hrs went by. Made things real hard.

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User's recommendation: Cancel old cards first before adding new ones

Jerry H Tze

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Detroit, Michigan

None payment for good's for service

Meta Payment Systems - None payment for good's for service

Sold a pair of shoes, and a guy canceled the payment he had made to me before on Cash App, but I didn't know a person could do that. So now I'm out of $200 and my shoes.

View full review
Loss:
$200

Preferred solution: Full refund

User's recommendation: Get me my money

Mahnoor Nay

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Thousand Oaks, California

*** Meta Pay !

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My friends mom Cash Appd me $80 to send my friend in messenger & my friend never received it & Meta Pay still hasnt returned it to my Cash App. Customer service sucks! It took forever to get ahold of someone & when I finally did, I could not barely understand them & my problem is still not resolved.

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Malak Xxt
map-marker Vacaville, California

Dedicated my money

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Meta Payment Systems - Dedicated my money

On this date, 10/20/2025, Metapay dedicated $99 from my account. I want to cancel any subscription from my account.

If possible, please cancel all of this. Also, I don't know why it has deducted my money from my account. I called the bank and also disputed my money.

Now, I am at M&T Bank. Please cancel and refund my money.

View full review
Loss:
$99

Preferred solution: Full refund

User's recommendation: I don’t know what’s meta pay why dedicate my mony

Zuhair B Vit

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing money

Updated by user Sep 10, 2025

I device the supervisor to check with staff to know how knowledgeable to solve problems with customer

Original review Aug 26, 2025

I lost my money from my crypto card from July 29 until August 5. It was taken by Facebook and Meta Pay without my permission and for any purchase.

So, I need to dispute all these transactions or give me the name of any merchant that dealt with my crypto card. Please, I need your help.

View full review
Loss:
$600
Pros:
  • Us dollars
Cons:
  • Us dollars
Wesley P Yei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker New Albany, Mississippi

Someone put my debit card 4803 on a Meta account which I didn’t make. It is a scam

Someone opened up an account that I didn't make and put my debit card 4803 on it to use. It's a scam. Please investigate and close the account.

View full review
Pros:
  • Dont use metapay

Preferred solution: Close the account. It a scam. It didn’t open the account.

Tami S Nmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I NEBVER GOT MY PRODUCT !! IAM NOT HAPPY !! ESPECIALLY ORDERING FROM YOU FOR THE FIRST TIME !!!

Thanks, Tami Schmidt. Why didn't I get my cat toy I paid for on the 2nd of Dec?

It was supposed to be here on the 3rd, man! I expect a call now at 612-219-****!

It's a play mat for my cats! For this problem, I think you should throw in something extra that my cats would love too!

View full review
Loss:
$15

Preferred solution: Deliver product or service ordered

Aliayah Dnc
map-marker Branford, Florida

Terrable service

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need to talk to a real person no answer on system that helped me with the problem. worse customer service i ever seen

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Tami S Nmk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

DONT WAnt one with u people !!

i already told you!!! I haven't received my play mat for my cats and you're two days late!!!

I want it today!!! Tami Schmidt

View full review
Loss:
$15

Preferred solution: Deliver product or service ordered

Thomas M Cps

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Oklahoma City, Oklahoma

Cancel metapay

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*** can't get to a real person {{Redacted}}

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Preferred solution: Cancel account

Gerrick Pqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Somebody stole money from my debit card from Meta pay & i cant find any customer service number I can call.

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Multiple unauthorized transactions from Meta pay. I live outside US in the Middle east and never use my debit card for any online transactions. Card is blocked but would have been to talk to someone at meta.

View full review
Loss:
$546
Pros:
  • No clue
Cons:
  • Money gets stolen

Preferred solution: Full refund

Christifer Djd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer service sucks

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can't get ahold of anyone and there is no way to ask any questions about my concerns. I'm still trying to get answeres but three days and there is still no way I can get any answeres

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Tricia L Tyr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

MetaPay has no customer service and I have a problem no way to resolve

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Game pay issue and no way to contact Meta. Tried contacting customer service but sends you to AD department and it is NOT an AD issue

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User's recommendation: You are stuck. No choice but to use them if you use Facebook

Eric H Mkq
map-marker Cambridge, Maryland

Took whole amount out of my account an I am on the payment plan

Took whole amount of $633 out of my account and I need that back.

View full review
Loss:
$633

Preferred solution: Full refund

John H Stk

Not receiving money at recipients end of transaction

Recipients of my transaction not receiving pay in their account through meta-pay And my account is showing debited

View full review
Loss:
$430

Preferred solution: Full refund

User's recommendation: Don’t try this

Destiny S Azl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Bank accounts dispute some making a purchase through metapay

Meta Payment Systems - Bank accounts dispute some making a purchase through metapay
Meta Payment Systems - Bank accounts dispute some making a purchase through... - Image 2
Original review updated May 23, 2025

Someone used my bank account to purchase on Meta Pay, and I just want this information to be on file because I already filed through my bank.

View full review
Loss:
$374

Preferred solution: Full refund

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